PrepTechPro
Start trial
Browse help topics

Account & settings

Manage team access

Review who has access to your PrepTechPro workspace and keep permissions appropriate.

2 sections · Step-by-step help
On this page

Access principles

  • Only provide workspace access to people who currently need it.
  • Use the appropriate role for each user.
  • Review access when responsibilities change.
  • Remove access when a person should no longer use the workspace.

When a user cannot access PrepTechPro

Confirm the user is using the expected email address and belongs to the correct workspace. If the account still cannot access PrepTechPro, collect the exact error message and contact support.

Keep moving

Manage workspace settingsKeep organization and operational settings current as your business changes.Troubleshoot common issuesA consistent process for identifying PrepTechPro problems before escalating to support.Contact PrepTechPro supportWhat information to include when you need direct help from the PrepTechPro team.

Need help with your workspace?

Tell support which page you are on, what happened and what you expected.

Contact support