Account & settings

Manage team access

Review who has access to your BatchBase workspace and keep permissions appropriate.

Account & settings

Manage team access

Access principles

  • Only provide workspace access to people who currently need it.
  • Use the appropriate role for each user.
  • Review access when responsibilities change.
  • Remove access when a person should no longer use the workspace.

When a user cannot access BatchBase

Confirm the user is using the expected email address and belongs to the correct workspace. If the account still cannot access BatchBase, collect the exact error message and contact support.