The core workflow
- A customer record identifies who the order belongs to.
- Products or order items define what the customer is purchasing.
- An order records the transaction and its current status.
- Production or preparation tracks operational work required to complete the order.
- Fulfillment records the final handoff, pickup, delivery, or completion stage.
Why statuses matter
Statuses help your team understand where work currently sits. Keep statuses current so another user can open PrepTechPro and determine what requires attention without relying on outside notes or memory.