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Billing & payments

PrepTechPro subscription billing

Understand where to review PrepTechPro subscription and account billing information.

2 sections · Step-by-step help
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Subscription information

PrepTechPro subscription information is associated with your workspace. Review the billing area when you need to confirm plan, subscription, trial, or payment status.

Before contacting support

  • Confirm which workspace the billing question concerns.
  • Note the billing status currently shown in PrepTechPro.
  • Record any relevant date or payment message.
  • Do not send full card numbers or other sensitive payment credentials.

Keep moving

Billing and payment troubleshootingWhat to check when subscription billing or payment information does not look right.Manage workspace settingsKeep organization and operational settings current as your business changes.Contact PrepTechPro supportWhat information to include when you need direct help from the PrepTechPro team.

Need help with your workspace?

Tell support which page you are on, what happened and what you expected.

Contact support